General information

Call Us
Our German-speaking NAVIGON customer support can be reached under the following numbers: Open: Monday to Friday from 9:30am to 5:30pm - We are not available...
Fri, 2 Aug, 2019 at 5:17 PM
When are new maps available for NAVIGON apps and devices?
Garmin has decided to take all navigation apps off the market as of May 14th, 2018. For you, this means little change, since you can continue using your app...
Tue, 30 Jul, 2019 at 10:12 AM
Software transmission on another platform
The NAVIGON app can only be used on the operation system (e.g. iOS) it was purchased for. A transmission on another platform (e.g. Android or Windows Phone)...
Fri, 28 Sep, 2018 at 11:31 AM
Are low-emission zones included in NAVIGON?
Currently our NAVIGON apps are not capable to include certain low-emission zones in an active navigation. Due to a complex development process and the s...
Mon, 2 Jul, 2018 at 9:39 AM
Which islands are included in the European map data?
The following islands are listed via the country in the map data (EU 40, 41, 44) or included in the area of a country: Spain Canary Islands: Lanzaro...
Wed, 23 Jan, 2019 at 5:58 PM
Available Languages in the NAVIGON app
The menu and voice language in the NAVIGON apps are based on the system language of the smartphone.The available voices are also dependent on that. Supporte...
Wed, 30 May, 2018 at 1:35 PM
In which countries is Traffic Live available to use?
The service Traffic-Live offers current and precise traffic information so that a more exact arrival time with the most optimal route is possible. Traffic-...
Thu, 19 Apr, 2018 at 6:08 PM
Why do I receive information of a country when crossing the border?
We believe that is is necessary to inform you about the traffic and road regulations of the entered country when crossing the border. For this reason, you ...
Thu, 19 Apr, 2018 at 6:09 PM
Do I require internet to use the NAVIGON app?
The NAVIGON app is a navigation based software with offline map data for mobile phones and tablets.   All maps for navigation (those which are required) ha...
Thu, 19 Apr, 2018 at 6:16 PM
Average data volume used by the NAVIGON app
A few additional functions of the NAVIGON app require a mobile data connection to receive information in real-time. Some of the data transfer may incur conn...
Thu, 19 Apr, 2018 at 6:22 PM