It is unfortunate that the device is longer functioning properly. Please perform a Software-Reset and/or Hardware-Reset  to assist in resolving the issue. I...

Which software version is currently installed and which additional content is being used, is visible via  Product information.   To get to the product i...

Select the correct device from the list below and follow the applicable instructions: Important : If you proceed a Hardware-Reset, the device will be re...

There are different ways of doing a Software-Reset depending on the device series. Saved data like favourites on the device will not be deleted. Select the ...

If you want to change your device, then you will have to differentiate the various processes:  Process 1: The end user device remains unchanged You hav...