How do I transfer my NAVIGON app onto a new device?
Transferring the purchased NAVIGON app
If the NAVIGON app was purchased via the Google Play Store, then you are able to install it via the Google Play Store onto and use it on a new mobile device (up to 5 devices simultaneously). It is necessary to use the same Google account for the device which was used with the initial purchase. A transfer onto a different operating system (Android to iOS or Windows phone) is not permitted nor technically possible.
Transferring the NAVIGON Select app
If you are using the NAVIGON Select app from the Google Play Store and would like to transfer this onto another device (also Android), please contact our Customer Services per email or telephone.
Have the IMEI of your old and new device on hand as well as the telephone number/s used to make the in- app purchases. Open the telephone keyboard and enter *#06# to display the IMEI.
Please note: The NAVIGON Select app (without in-apps) can be used free of charge with Android, iOS and Windows Phone for 2 years. Once this has expired, it is necessary to purchase an in-app to continue using it. The purchased in-apps are bound to the respective operating system store for licensing reasons. This means: If you have purchased in-apps for the NAVIGON Select app via the Google Play Store, then these are only available for use there. We apologize for the inconvenience.